Terms & Conditions
Terms and Conditions
Welcome to Sawey Pet Store. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services.
1. Replacement Policy
- No replacement is available for food items under any circumstances.
- Replacements for non-food items will only be accepted within 7 days of delivery, provided the product is unused and in its original condition.
- To initiate a replacement, contact our customer support team at sawaypets.care@gmail.com or call us at +91 8707639966.
2. Refund Policy
- Refunds will be processed within a maximum of 4 business days after approval.
- Our team will call to confirm the reason for the refund before initiating the process.
- Refunds will be issued using the same payment method used for the original purchase.
3. Extra Shipping Charges
For deliveries to remote or distant areas, additional shipping charges may apply. These charges will be clearly displayed during the checkout process.
4. General Terms
- Sawey Pet Store reserves the right to cancel any order if the terms are violated or due to unforeseen circumstances.
- By placing an order, you agree to provide accurate and complete information for order processing and delivery.
- All prices listed on the website are subject to change without prior notice.
5. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
- Sawey Pet Store
- Phone: +91 8707639966
- Email: sawaypets.care@gmail.com
- Address: Agrawal Sweets, Block D-20, Near Sunrise, Nala Wali Road, New Ashok Nagar, New Delhi, 110096
- Contact Page: https://sawaystore.com/contact-us/
6. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.
Thank you for choosing Sawey Pet Store!